The service center system is the core management system for home care services, covering the elderly file, location query, work order query, early warning management, complaint management, active care, knowledge base management, notification management, agent management, basic settings, traffic reports, software Phone settings, etc. The service center is the general platform of each operation management center. All registered elderly people in the service range call the pension service hotline, and the system automatically starts the incoming call pop-up screen. According to the needs of the elderly, customer service agents can arrange community housekeepers or third-party service providers to provide demand services for the elderly. For service personnel, there are systematically strict supervision methods. After receiving orders through the service provider app, the service personnel perform door-to-door services. After arriving at the location, the system forces positioning, check-in and check-out, and supports videos, pictures, and recordings during the service Supervision of uploading guarantees high-quality services for the elderly while avoiding service disputes.